Shell77 Privacy Policy – Protection of Malaysian User Data
This Privacy Policy explains how shell77 collects, stores, uses, and protects personal information from users on our platform in Malaysia. We are committed to safeguarding your privacy.
Last updated: January 2026
Contents of This Policy
- Information Collected
- Purpose of Information Use
- Cookies & Tracking
- Data Storage & Security
- Third-Party Sharing
- User Rights & Contact Us
1. Information We Collect
When you register and use the shell77 platform, we collect various types of information for platform operations and compliance with applicable regulations in Malaysia. The information collected includes:
Account Information
Your full name, phone number, email address, date of birth and identity verification details provided during registration. This information is required to create and verify your account.
Device & Browser Information
Device type, operating system, browser type and version, IP address, general location data based on IP, and other technical information automatically sent by your device when accessing the shell77 platform.
Payment Information
Details of deposit and withdrawal transactions in MYR (RM), the bank or e-wallet used, and associated account numbers. We do not store credit or debit card information directly — all payment processing is handled through secure payment providers.
Platform Usage Data
Records of your gameplay activity, betting history, login frequency, game preferences, active session duration and your interactions with platform features. This data helps us improve the overall user experience.
2. Why We Need Your Information
Securely create, verify, and manage user accounts including account recovery and identity verification processes required for withdrawals.
Processes deposits and withdrawals in MYR, verifies transactions, detects suspicious activity and maintains the financial integrity of your account.
Analyses usage patterns to improve platform features, personalise your gaming experience and ensure relevant content is surfaced to you.
Complying with applicable Malaysian laws and regulations, including identity verification requirements and anti-money laundering measures.
3. Cookies & Tracking Technologies
Shell77 uses cookies and similar tracking technologies to enhance platform functionality and user experience. Cookies are small text files stored on your device when you visit our platform.
- Session Cookies: Required to maintain your logged-in status and ensure core platform functions run smoothly. These cookies are deleted automatically when you close the browser.
- Preference Cookies: Stores your preferred settings like language and display layout for a smoother experience during future visits.
- Analytics Cookies: Aggregates usage data to help us understand how users interact with the platform, supporting our ongoing improvement efforts.
You can manage or block cookies through your browser settings. However, blocking certain cookies may impact shell77 platform functions and your overall user experience.
4. Data Storage, Security & Sharing
Storage & Security
All shell77 users’ personal data is stored on servers secured with industry-standard SSL encryption. Access is limited to authorized personnel only and solely for legitimate operational purposes.
We employ multiple layers of security controls including firewalls, real-time threat monitoring, and regular security audits to protect your data from unauthorized access, disclosure, or alteration.
Third-Party Sharing
Shell77 does not sell or rent users' personal information to third parties for marketing purposes. Information is only shared in the following limited circumstances:
- Payment service providers that process your MYR transactions.
- Disclosures to authorities as required by Malaysian law.
- Technical service providers supporting platform operations under strict confidentiality agreements.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a Malaysia-based shell77 platform user, you have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal information we hold about you.
- Corrections: You have the right to request correction of any inaccurate or outdated information in our records.
- Deletion: You may request deletion of your personal data subject to Malaysia’s mandatory record retention requirements.
- Withdrawal of consent: You may withdraw your consent for certain data processing at any time, though this may affect your ability to use some platform features.
Changes to This Policy
Shell77 reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated to users via platform notifications. Continued use after updates constitutes acceptance of the revised policy.
For inquiries about your data privacy or to exercise any of your rights above, contact the shell77 support team via the help channels on the platform or refer to FAQ page us for further guidance.
Email: [email protected]